1-year commitment · Pay yearly
- Voice, video, chat, SMS, and email in one agent workspace
- Intelligent routing and queue management
- AI virtual agents for self-service
- AI summaries and suggested responses for agents
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by Software
Omnichannel Contact Center with AI is a cloud contact center platform that unifies voice, video, chat, SMS, and email customer conversations, with AI to help agents and automate routine requests.
Prices per unit, excl. tax.
1-year commitment · Pay yearly
CommitmentHow long the subscription runs. A longer commitment costs less per month.
BillingHow often you pay during the commitment. Paying upfront covers the whole commitment at once.
Min 1 · Max 500
The platform lets support and sales teams handle customer conversations across voice, video, chat, SMS, email, and messaging channels from one agent workspace. It includes intelligent call routing, virtual agents, and AI assistance such as conversation summaries and suggested responses, along with supervisor tools for monitoring, coaching, and reporting. Available channels, AI features, and add-ons depend on the selected plan and region.
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