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PRICING
From price

From $125.40 /user/mo

billed annually · $1,504.80/user/yr

Plans
  • Omnichannel Contact Center with AI$125.40/user/mo
Commitments1 year
Quantity limits1–500 users
PRODUCT
Rating—
CategoryCommunications & Collaboration
DeploymentCloud
Microsoft tenant—
Prerequisites—
HIGHLIGHTS
Key highlights
  • Voice, video, chat, SMS, and email in one agent workspace
  • Intelligent routing and queue management
  • AI virtual agents for self-service
  • AI summaries and suggested responses for agents
  • Supervisor monitoring, whisper, and coaching tools
  • Call recording and quality management
  • Real-time and historical reporting
  • Integrations with CRM and business tools
Most popular plan

Omnichannel Contact Center with AI

  • Voice, video, chat, SMS, and email in one agent workspace
  • Intelligent routing and queue management
  • AI virtual agents for self-service
  • AI summaries and suggested responses for agents
  • Supervisor monitoring, whisper, and coaching tools
  • Call recording and quality management
  • Real-time and historical reporting
  • Integrations with CRM and business tools

Note: Prices are vendor list prices per unit per month (or per licence, one-time), converted from USD and excluding tax.

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