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Compare products| Feature | | Add product1 of 4 selected |
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| PRICING |
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| From price | From $125.40 /user/mo billed annually · $1,504.80/user/yr | |
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| Plans | - Omnichannel Contact Center with AI$125.40/user/mo
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| Commitments | 1 year | |
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| Quantity limits | 1–500 users | |
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| PRODUCT |
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| Rating | — | |
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| Category | Communications & Collaboration | |
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| Deployment | Cloud | |
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| Microsoft tenant | — | |
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| Prerequisites | — | |
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| HIGHLIGHTS |
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| Key highlights | - Voice, video, chat, SMS, and email in one agent workspace
- Intelligent routing and queue management
- AI virtual agents for self-service
- AI summaries and suggested responses for agents
- Supervisor monitoring, whisper, and coaching tools
- Call recording and quality management
- Real-time and historical reporting
- Integrations with CRM and business tools
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| Most popular plan | Omnichannel Contact Center with AI - Voice, video, chat, SMS, and email in one agent workspace
- Intelligent routing and queue management
- AI virtual agents for self-service
- AI summaries and suggested responses for agents
- Supervisor monitoring, whisper, and coaching tools
- Call recording and quality management
- Real-time and historical reporting
- Integrations with CRM and business tools
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Note: Prices are vendor list prices per unit per month (or per licence, one-time), converted from USD and excluding tax.
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